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Last month, a group of investigators from the American Academy of Family Physicians and the University of Wisconsin led by Holman (1) published a study entitled, "The myth of standardized workflow in primary care." The researchers directly observed 20 primary care physician (PCP) visits and coded the usual tasks physicians perform during a visit. For some physicians, they observed 2 encounters to see if individual physicians followed a consistent pattern. What they found won't surprise any of you: "... We found no consistent workflows when analyzing visits individually or by PCP, or visits conducted at clinics with or without an [electronic medical record (EMR)]. The workflow for tasks is dictated not by...
Source Citation (MLA 8 th Edition)
Hickner, John. "Office visits should be a 'dance,' not a dictate." Journal of Family Practice, Oct. 2015, p. 609. Academic OneFile, Accessed 20 Mar. 2019.
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