Applying emotional intelligence in the workplace

Citation metadata

Author: Robert K. Cooper
Date: Dec. 1997
From: Training & Development(Vol. 51, Issue 12)
Publisher: Association for Talent Development (ATD)
Document Type: Article
Length: 6,751 words

Main content

Abstract :

Individuals can enjoy a successful career and better relationships by relying on their emotional intelligence. Studies have shown that people with high levels of emotional intelligence have greater career success, foster stronger personal relations, have effective leadership skills and are healthier than those with low emotional quotient (EQ). Moreover, competitive advantage can actually be achieved through the EQ-related capacities for creating trusting relationships, improving energy and effectiveness in high-pressure situations, and creating the future. To make these EQ-associated traits more relevant to the organization, these core capacities are integrated into the Four Cornerstone Model of Emotional Intelligence, which focuses on emotional literacy, emotional fitness, emotional depth and emotional alchemy.

Source Citation

Source Citation
Cooper, Robert K. "Applying emotional intelligence in the workplace." Training & Development, vol. 51, no. 12, Dec. 1997, pp. 31+. Accessed 2 Dec. 2023.

Gale Document Number: GALE|A20251750