Oranges and peaches: understanding communication accidents in the reference interview

Citation metadata

Authors: Patricia Dewdney and Gillian Michell
Date: Summer 1996
From: RQ(Vol. 35, Issue 4)
Publisher: American Library Association
Document Type: Article
Length: 8,972 words

Main content

Abstract :

Communication accidents happen occasionally in verbal information queries, which reference librarians can usually handle, sometimes easily, sometimes with difficulty. A complete linguistic analysis of such 'ill-formed queries' is presented, and strategies for dealing with them are provided.

Source Citation

Source Citation
Dewdney, Patricia, and Gillian Michell. "Oranges and peaches: understanding communication accidents in the reference interview." RQ, vol. 35, no. 4, summer 1996, pp. 520+. Accessed 30 Sept. 2022.
  

Gale Document Number: GALE|A18680106